Wholesale ordering with Palmetto Harmony

We are happy you are considering carrying our brand! Please read through our policies below before applying for a partnership. The application is quick but necessary to help us familiarize ourselves with your company.

To place an order or view wholesale pricing, you must first be a registered and approved retailer. If you’re not registered and would like to be, please follow the directions below.

Online retailers carrying Palmetto Harmony products are required to include the Palmetto Harmony name in the product title or in the product description. Failure to comply will result in your wholesale status being revoked.

SIGNING UP FOR AN ONLINE WHOLESALE ACCOUNT

You can apply for a wholesale account with Palmetto Harmony by filling out the form on our wholesale page. The form will create a new account and inform us of your business. Once the form has been completed, we will notify you in 1-3 business days with the status of your account application. Once approved, your account will change from ‘applicant’ to ‘wholesale buyer’ and you can begin shopping wholesale through our site!

Please be mindful of our minimum quantity requirements when ordering, which can be found below. If you have any questions please email [email protected]

Minimum order: $200

PAYMENT

Payment for orders are required prior to shipping, by credit card only.

SHIPPING

Orders ship approximately 1-2 business days from order date. All orders ship via USPS. Please contact us if you would like to request special shipping terms.

REFUNDS

We ask all changes to your order be submitted by email to [email protected] same day as placing the order. Any returns to your order or cancellations not reported before 5PM will be issued up to a 20% restocking fee for the items restocked. If a restocking fee is issued, it will be deducted from the adjusted order total. Merchandise that has been mistakenly shipped must be emailed to [email protected] within 3 days of receiving the shipment. Returns or exchanges must be postmarked within 3 days of notifying us by email. All merchandise must be returned unopened and in its original packaging. We will not accept returned products that have already been marked or labeled.

OFFICE HOURS

Please note, our office hours are Monday – Friday, 9 am – 5 pm EST. We do not keep office hours over the weekend, so if you are wanting to inquire about an order please email [email protected] and we will get back to you as soon as we can.